Ford Pass App - New Version

Fuel gauge now shows on the vehicle page just as range. upper left.

Seems more things were added recently.

2018ExpyPlatinum said:

Fuel gauge now shows on the vehicle page just as range. upper left.

Seems more things were added recently.

Click to expand...

I see the range, but that's not the same as the fuel level.

Meeker said:

I switched to the new app yesterday - I went in to check the odometer, and it's not available! Under Vehicle Health it just says "Temporarily Unavailable". Can't click on it. Did anyone else see that? Do I need to re-pair with my Expy or something?

Click to expand...

This is what I see on the Service page:

I can lock/unlock the vehicle, and I remote started it and stopped it. No change. I guess I'll try uninstalling and reinstalling the app...

Meeker said:

I switched to the new app yesterday - I went in to check the odometer, and it's not available! Under Vehicle Health it just says "Temporarily Unavailable". Can't click on it. Did anyone else see that? Do I need to re-pair with my Expy or something?

Click to expand...

My Android phone displays vehicle health, update on IPad says temporarily unavailable.
No dealer service history or ability to keep track of own maintenance. But this is Canada where they get away with mediocre customer service, unlike in the good old US of A

Woodwolf said:

My Android phone displays vehicle health, update on IPad says temporarily unavailable.
No dealer service history or ability to keep track of own maintenance. But this is Canada where they get away with mediocre customer service, unlike in the good old US of A

Click to expand...

I re-installed the app - no change. I guess I might as well delete it as I never use the features that still work (lock/unlock, remote start, distance to empty).

I'd hang onto it a bit. Whenever software comes out with a new version, there's usually some bugs, and some of those bugs cause features to be turned off. They might reappear or be corrected on the next update.

I called my local dealer today regarding an issue I had run into over the weekend and they told me it had been posting alerts about low battery voltage and failure to communicate with the bcm as recently as this morning. I had not updated to the new app and the old one wasn't working so I updated. Now I can't find any alerts for issues I had run into (like occasional O2 sensor issues. It says my truck is great even though the dealer tells me I have some sort of electrical issue being reported and I am getting a new transmission.

Is anyone else able to see new or past issue alerts with this version or did they remove that functionality?

goshox93 said:

I called my local dealer today regarding an issue I had run into over the weekend and they told me it had been posting alerts about low battery voltage and failure to communicate with the bcm as recently as this morning. I had not updated to the new app and the old one wasn't working so I updated. Now I can't find any alerts for issues I had run into (like occasional O2 sensor issues. It says my truck is great even though the dealer tells me I have some sort of electrical issue being reported and I am getting a new transmission.

Is anyone else able to see new or past issue alerts with this version or did they remove that functionality?

Click to expand...

I wasn't even able to see that stuff on the old version. Took it in after my transmission tried to kill me on the highway and the lady there showed me a crapton of errors dating way back. Got a new transmission, but still don't see anything but a "Healthy" vehicle in the app. New app didn't help.

Is it possible that the vehicle health information is now dependent on having paid internet connectivity from the vehicle (I think it's called FordPass Connect)? I tried playing with some connectivity stuff yesterday - first I used a USB key to upgrade SYNC (apparently even though I connect it to my home WiFi it never updated). I tried connecting System WiFi to my iPhone Hotspot when I was away from home but that never succeeded. I don't have the "Connect" menu item under Settings so I'm thinking that's why these functions are no longer working (even though they used to). Since some people are seeing this info with the new app, it's not "missing functionality". It could be a bug but only time (probably a lot of time) will tell.

This issue (“Temporarily Unavailable “) is resolved with todays FordPass 5.0.1 update.