Safety Recall 24S06 - Certain 2018-2020 Expedition/Navigator - Inadvertent Retractor Pretensioner Deployment

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bmk1

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So the TSB clearly mentions the dealerships picking up vehicles and returning them to help customers get this done. I wonder if they will really do this and how far they will travel. It is a really big pain for me to get mine to the dealer and it was literally there last week ugh.
 
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bmk1 said:
So the TSB clearly mentions the dealerships picking up vehicles and returning them to help customers get this done. I wonder if they will really do this and how far they will travel. It is a really big pain for me to get mine to the dealer and it was literally there last week ugh.
Click to expand...
THEY DIDN'T PICK MINE UP
 
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bmk1 said:
How long did it take them?
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I drove it down this past Monday and asked for a loaner, since I already experienced the driver's side explosion. They said they didn't have any to give me. They had it all week, then contacted me Thursday and said there are no parts available, but they may be available 2nd half of 2024 and had me pick it up.
IMHO, Ford is setting themselves up for a class action suit, because when the tensioner deploys, it's as loud as a 45-caliber bullet or shotgun shell going off 2 feet from your ear. If you are driving, especially at highway speeds, you may lose control of the vehicle, because it will freak you out. The SPL is piercing and the seatbelt retracts back 3 to 4 inches, pulling you back into the seat, disorienting you. You feel like you've been punched in the chest or shot. I was lucky, sitting at a traffic light, when it deployed.
 
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99WhiteC5Coupe

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Mr Big said:
I drove it down this past Monday and asked for a loaner, since I already experienced the driver's side explosion. They said they didn't have any to give me. They had it all week, then contacted me Thursday and said there are no parts available, but they may be available 2nd half of 2024 and had me pick it up.
IMHO, Ford is setting themselves up for a class action suit, because when the tensioner deploys, it's as loud as a 45-caliber bullet or shotgun shell going off 2 feet from your ear. If you are driving, especially at highway speeds, you may lose control of the vehicle, because it will freak you out. The SPL is piercing and the seatbelt retracts back 3 to 4 inches, pulling you back into the seat, disorienting you. You feel like you've been punched in the chest or shot. I was lucky, sitting at a traffic light, when it deployed.
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If I were you - I would be contacting an attorney that specializes in civil vehicle safety issues.

I hope you have documented all your issues and contacts with the dealership? Did they provide you with an invoice for this past visit?

Good luck.
 
Mr Big

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99WhiteC5Coupe said:
If I were you - I would be contacting an attorney that specializes in civil vehicle safety issues.

I hope you have documented all your issues and contacts with the dealership? Did they provide you with an invoice for this past visit?

Good luck.
Click to expand...
I have documented everything, including the previous incident. They did not provide me with any paperwork this time. They just set the appointment and I dropped off the vehicle. I filmed the vehicle, because they scratched it last time and gave it back to me filthy. I'm calling them Monday morning and talking with a service manager.
 
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99WhiteC5Coupe

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Mr Big said:
I have documented everything, including the previous incident. They did not provide me with any paperwork this time. They just set the appointment and I dropped off the vehicle. I filmed the vehicle, because they scratched it last time and gave it back to me filthy. I'm calling them Monday morning and talking with a service manager.
Click to expand...


Good luck.

I would insist on an invoice for the appointment you had last week, with documentation of your complaint and what was done (or not done) by the dealership.
 
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As many issues as I've had since February I’m worried to death one is going to go off with my wife or two small kids in the car..
 
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Ford of Canada is also participating in Safety Recall 24S06, where 2,479 vehicles are affected...

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Ford of Canada - Safety Recall 24S06 Full Dealer Bulletin - Partial.jpg
 
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