I have a third party vehicle service contract, Non-Ford ESP. The powertrain and turbos are covered plus other additional component groups. The plan covers my vehicle for roughly another 20k miles (130K) which should get me over a year down the road. How likely is the non-ford ESP to cover TSB’s and other customer satisfaction programs like cam phasers or hard/rough transmission shifts?
As the cam phaser RO is not a recall but a customer satisfaction program, I wonder how likely they will be to cover the repair. FORD has claimed the undesirable noise does not affect safety, performance, or emissions. I could see them denying the RO based on FORD's statement if it is just making noise. I have a similar concern for the turbo rattle and hard/rough transmission shifting.
Has anyone had experience with a NON-FORD ESP getting coverage on these issues? It would be nice to have a tune-up on all these items before the end of coverage as I intend to hang on to this vehicle past the term.
As the cam phaser RO is not a recall but a customer satisfaction program, I wonder how likely they will be to cover the repair. FORD has claimed the undesirable noise does not affect safety, performance, or emissions. I could see them denying the RO based on FORD's statement if it is just making noise. I have a similar concern for the turbo rattle and hard/rough transmission shifting.
Has anyone had experience with a NON-FORD ESP getting coverage on these issues? It would be nice to have a tune-up on all these items before the end of coverage as I intend to hang on to this vehicle past the term.