TSB 24-2261 - 2024 Exp/Nav - Lower Than Actual Fuel Level Indication Or Inaccurate DTE Displayed After Adding Fuel - Built On-Or-Before 12/19/2023

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TECHNICAL SERVICE BULLETIN 24-2261 Lower Than Actual Fuel Level Indication On The Fuel Gauge Or Inaccurate Distance To Empty (DTE) Displayed In The Instrument Panel Cluster (IPC) After Adding Fuel - Built On Or Before 19-Dec-2023	Issued August 30, 2024​
Model: Ford 2024 Expedition Built on or before 19-Dec-2023 Lincoln 2024 Navigator Built on or before 19-Dec-2023 Markets: North America market only Issue: Some 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 may exhibit lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. This may be due to the IPC software and can occur if the vehicle is shut off before placing the GSM in park (p) and then partially filling the fuel tank. To correct the condition, perform the IPC module programming using the latest level of the FDRS scan tool. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2024 Expedition/Navigator vehicles built on or before 19-Dec-2023 • Lower than actual fuel level indication on the fuel gauge or inaccurate DTE displayed in the IPC after adding fuel to the vehicle. Parts Service Part Number Claim Quantity Package Order Quantity Number in Package Description BAGM-48H6-760​ If Necessary (Up to 1)​ If Necessary (Up to 1)​ 1​ 760 Amp Battery Claim Quantity refers to the total number of individual pieces required to repair the vehicle. Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle. Number In Package refers to the number of individual pieces included in a service part number package. Only If Necessary indicates the part is not mandatory. Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2024 Expedition/Navigator: Reprogram The Appropriate Modules As Required By The Software Update And Service Procedure (Do Not Use With Any Other Labor Operations) MT242261​ Actual Time​ Repair/Claim Coding Causal Part: 10849 Condition Code: 04

For full information, please see the attached TSB 24-2261 PDF document...