Help! 2023 XLt Just died

sldwys · Jan 5, 2024

Update. I received a rental car. The dealership installed a new battery and nothing. No power. They can not get the electric parking brake to disengage due to no power. Anyone have any guesses?

sldwys · Jan 12, 2024

Update. Dealership is saying bad gateway module. Anyone have more info on this part and what it does?

99WhiteC5Coupe · Jan 12, 2024

sldwys said:
Update. Dealership is saying bad gateway module. Anyone have more info on this part and what it does?

Wow. I do not know about the gateway module, but 23 days at a Ford dealer to repair a new vehicle - and it is still not repaired!

If the repair / out-of-service goes to 30 days, you may want to research your state’s vehicle lemon law.

I wish you good luck on your situation. It also sounds as though it took several weeks to provide you a rental -loaner?

sldwys · Jan 13, 2024

99WhiteC5Coupe said:
Wow. I do not know about the gateway module, but 23 days at a Ford dealer to repair a new vehicle - and it is still not repaired!

If the repair / out-of-service goes to 30 days, you may want to research your state’s vehicle lemon law.

I wish you good luck on your situation. It also sounds as though it took several weeks to provide you a rental -loaner?

He already emailed my ford customer rep regarding a possible buyback/lemon law process if something isn’t done. And yes, two weeks before I got a rental.

sldwys · Jan 23, 2024

Still not resolved. Have begun the lemon law procedure. Sad turn of events. Never thought it would get to this point.

sldwys · Feb 10, 2024

Last update. Ford is buying back my 23 XLT. Will probably get another one but may hold out for a 25.

Dahammer · Feb 10, 2024

sldwys said:
Last update. Ford is buying back my 23 XLT. Will probably get another one but may hold out for a 25.

It's better to take the cash than get another vehicle that the manufacturer will offer you. They will offer you a like-kind low-mileage used vehicle. I'm in NY and going through lemon law for Jeep Grand Wagoner S3. Just signed the papers last week and they are buying at full price (cash) that I'd paid for. After they take back the vehicle I have to file an NYSDMV form for a refund of all taxes. You should further research to see if you can get back the taxes from DMV.

sldwys · Feb 10, 2024

Dahammer said:
It's better to take the cash than get another vehicle that the manufacturer will offer you. They will offer you a like-kind low-mileage used vehicle. I'm in NY and going through lemon law for Jeep Grand Wagoner S3. Just signed the papers last week and they are buying at full price (cash) that I'd paid for. After they take back the vehicle I have to file an NYSDMV form for a refund of all taxes. You should further research to see if you can get back the taxes from DMV.

Yea that’s my plan. Take the cash back. I’ll check on the sales tax I paid. Would be nice to get that as well. I have the option to go full bore lemon law. The repair lasted more than 30 days. So I’m going to see what ford offers.

Help! 2023 XLt Just died

sldwys

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