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    Customer Satisfaction Program 24B25 - Certain 2022-2024 Expedition/Navigator Vehicles - Rear Seat Entertainment Screen Software Update

    It's worth noting that Mobile Service to accomplish the inspection and any needed software update at owner's home or place of employment should be available to owners affected vehicles. Additionally, the below-attached Technical Instructions document is straightforward and should equip...
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    Special Service Message 52544 - 2024 Expedition/Navigator - Keyless Entry Keypad Code Card Missing - Built On Or After May 14, 2024

    Special Service Message 52544 - 2024 Expedition/Navigator - Keyless Entry Keypad Code Card Missing - Built On Or After May 14, 2024 2024 Expedition/Navigator vehicles built on or after May 14, 2024 may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024...
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    TSB 24-2135 - 2023 Expedition/Navigator - Heated Seat Indicator Center Display Screen/Switch Mismatch Or Speed Assist Off Switch Greyed Out

    TSB 24-2135 - 2023 Expedition/Navigator - Heated Seat Indicator Center Display Screen/Switch Mismatch Or Speed Assist Off Switch Greyed Out Model: 2023 Expedition 2023 Navigator Markets: North American markets only Issue: Some 2023 Expedition/Navigator vehicles may experience a heated seat...
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    SSM 52483 - 2018-2024 Exp/Nav + Other Models - Illuminated Malfunction Indicator Lamp (MIL) With DTCs In PCM - Fuel Pump Circuit Diagnostic Tips

    SSM 52483 - 2018-2019 Explorer, 2018-2024 Transit/F-150/Expedition/Navigator - Illuminated Malfunction Indicator Lamp (MIL) With DTCs P0627, P025A, P025B, P00C6, P008A And/Or U0109 In The PCM - Fuel Pump Circuit Diagnostic Tips Some 2018-2019 Explorer and 2018-2024...
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    Customer Satisfaction Program 23B90 - Certain 2023 Expedition - Missing Rear Cargo Mat

    A sample Owner Letter is attached below...
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    TSB 24-2028 - 2022-2024 Expedition/Navigator - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle

    TSB 24-2028 - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle Effective: March 8, 2024 This bulletin supersedes 23-2266. Reason for update: add 2024 vehicles. Model: Ford - 2022-2024 Expedition Lincoln - 2022-2024 Navigator Issue: Some 2022-2024...
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    Special Service Message 52345 - 2022-2024 Various Vehicles - SYNC4 - Error Message When Trying To Enroll In Connected Services

    SSM 52345 - 2022-2024 Various Vehicles - SYNC4 - Error Message When Trying To Enroll In Connected Services Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This...
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    Special Service Message 52335 - 2018-2024 Expedition/Navigator + Other Models - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement

    SSM 52335 - 2015-2024 Various Vehicles - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and...
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    Special Service Message 52335 - 2015-2017 Expedition/Navigator + Other Models - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement

    SSM 52335 - 2015-2024 Various Vehicles - Oil Leak - Turbocharger Oil Feed And Drain Tube Replacement For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and...
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    Special Service Message 52326 - 2022-2023 Expedition/Navigator - SiriusXM 360L Missing Features - Built On Or Before April 20, 2023

    SSM 52326 2022-2023 Expedition/Navigator - SiriusXM® 360L Missing Features - Built On Or Before 20-Apr-2023 Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and...
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    Special Service Message 52295 - 2023-2024 Expedition/Navigator + F-150 - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up

    SSM 52295 - 2021-2023 F-150, 2023-2024 Expedition/Navigator - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing...
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    Special Service Message 52272 - 2023 Navigator - Heated Seat Switch/Center Display Screen Mismatch

    SSM 52272 - 2023 Navigator - Heated Seat Switch/Center Display Screen Mismatch Some 2023 Navigator vehicles may exhibit a heated seat switch/center display screen mismatch indicating heated seat temp level. Inform customers that engineering is currently working on a solution for this condition...
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    Safety Recall 24S06 - Certain 2018-2020 Expedition/Navigator - Inadvertent Retractor Pretensioner Deployment

    *** This is an Advance Notice. This post will be updated when additional information becomes available *** Supplemental information on involved component(s) from 2018-2020 Expedition Workshop Manual: Airbag and Seatbelt Pretensioner Supplemental Restraint System (SRS) - Overview The...
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    Special Service Message 52257 - 2022-2023 Navigator - Auto Fold Mirrors Not Opening Completely At Start Up - Built On And Before August 3, 2023

    SSM 52257 - 2022-2023 Navigator - Intermittent Auto Fold Mirrors Not Opening Completely At Start Up - Built On And Before 03-Aug-2023 Some 2022-2023 Navigator vehicles built on and before 03-Aug-2023 and equipped with auto fold exterior mirrors may exhibit an intermittent condition with the...
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    Special Service Message 52247 - 2022-2024 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle

    SSM 52247 - 2022-2024 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle Some 2022-2024 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the four-wheel drive (4WD) setting reverts to 2H (two-wheel drive) after a key cycle. This may be due to...
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    Special Service Message 52241 - 2022-2024 Expedition - Grainy/Fuzzy/Pixelated Rear View Camera Image

    SSM 52241 2022-2024 Expedition - Grainy/Fuzzy/Pixelated Rear View Camera Image Some 2022-2024 Expedition vehicles equipped with an analog camera and a 12 inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated. This may be due to...
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    Special Service Message 52175 - 2024 Expedition/Navigator - Lower Than Actual Fuel Level Indication Or Inaccurate DTE Displayed After Adding Fuel

    SSM 52175 - 2024 Expedition/Navigator - Lower Than Actual Fuel Level Indication On The Fuel Gauge Or Inaccurate Distance To Empty (DTE) Displayed In The Instrument Panel Cluster (IPC) After Adding Fuel Some 2024 Expedition/Navigator vehicles may exhibit lower than actual fuel level indication...
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    Special Service Message 52174 - 2022-2023 Navigator - DTC B1471:13 Stored In SCMG And/Or SCMH After Reprogramming

    SSM 52174 - 2022-2023 Navigator - DTC B1471:13 Stored In SCMG And/Or SCMH After Reprogramming Some 2022-2023 Navigator vehicles may exhibit diagnostic trouble code (DTC) B1471:13 setting in the Seat Control Module-G (SCMG) and/or Seat Control Module-H (SCMH) after module reprogramming or...
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    GSB 23-7146 - Determining Latest SYNC 4 Software Level **New downloadable document lists the latest SYNC 4 versions for all Ford/Lincoln Models**

    Ford has established a download link to a regularly updated document which lists the latest SYNC 4 versions for all SYNC 4 equipped Ford/Lincoln models. by Model Year... Document download link> SNYC 4 Latest Software Level GENERAL SERVICE BULLETIN 23-7146 Determining Latest SYNC 4...
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    TSB 23-2266 - 2022-2023 Expedition & Navigator - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle

    TSB 23-2266 - Random Blind Spot Information System (BLIS) Warning With No Vehicle Or Objects Near Vehicle Effective: January 5, 2024 Model: Ford - 2022-2023 Expedition Lincoln - 2022-2023 Navigator Issue: Some 2022-2023 Expedition/Navigator vehicles may exhibit a random BLIS warning with no...
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    Special Service Message 52133 - 2022-2023 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle

    Special Service Message 52133 - 2022-2023 Expedition/Navigator - 4x4 Reverts To 2H After Key Cycle Some 2022-2023 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the 4x4 setting reverts to 2H after a key cycle. This may be due to the transfer case...
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    CSP 23B65 - 2023 Expedition built 4-21-2023 to 5-9-2023; 2023 Navigator built 4-21-2023 to 5-4-2023 + F-150 - Right Hand Turbocharger Replacement

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    Special Service Message 52115 - 2023-2024 Expedition + Other Models - Remote Start - No LED Confirmation From The Key Fob After A Remote Start Request

    SSM 52115 - 2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus - Remote Start - No LED Confirmation From The Key Fob After A Remote Start Request 2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob...
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    TSB 23-2364 - 2023 Exp/Nav 3.5L EcoBoost - Reduced Engine Power On Start Up, Illuminated MIL And/Or Wrench Indicator With DTC P2101 In The PCM

    TECHNICAL SERVICE BULLETIN 23-2364 3.5L EcoBoost/3.5L PowerBoost - Reduced Engine Power On Start Up, Illuminated Malfunction Indicator Lamp (MIL) And/Or Powertrain Malfunction (Wrench) Indicator With DTC P2101 In The PCM - Built On Or After 01-Oct-2022 November 30, 2023 Model: Ford...
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    SSM 52106 - 2023-2024 Expedition/Navigator - Water Leak from LH or RH Front Corner of Roof Opening Panel - Built On Or Before November 1, 2023

    SSM 52106 - 2023-2024 Expedition/Navigator - Water Leak From The Driver Or Passenger Front Corner Area Of The Roof Opening Panel - Built On Or Before 01-Nov-2023 Some 2023-2024 Expedition/Navigator vehicles equipped with a roof opening panel built on or before 01-Nov-2023 may exhibit a water...

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