GlennSullivan
Full Access Members
I will also say, this was NEVER the case in previous years. I've been buying Fords and Ford Extended warranty's since the 1990's and up until about 5 years ago, the premium warranty was pretty much bumper to bumper (except of course obvious maintenance items). It seems the bean counters are now running the warranty show as well.100%. They lubed up my running boards 4-5x before they finally agreed to replace them. With my idler pulleys, I had to get out the stethoscope and be 100% certain that was the source of my accessory drive noise as they said if I was wrong it would be a $150+ diagnostic fee. Then with the rear struts, they insisted they were shocks and not covered. My independent mechanic said "Put the tech on the phone and I'll explain to him why those are struts." Ten minutes later after a lot of "uh huh, yep" from the Ford tech, he agreed they were struts and thus covered. It was always a battle with them though.