I bought our Expedition XLT FX4 new on October 2003. Shortly after purchase the front and rear door claddings, as well as the front and rear fender extensions of both sides started fading and discoloring. I contacted the original selling dealer as wel as three others and continually received the reply of: "We have never seen this before and FORD will not do anything about it". If anyone has any advise on for to fight FORD to get this resolved, please respond to my email: [email protected].
It's covered under TSB 04-17-7. It doesn't mean they'll replace it for free (like in a recall), but it does mean they are aware of the problem.