Special Service Message 52295 - 2023-2024 Expedition/Navigator + F-150 - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up

[HazBeen]

SSM 52295 - 2021-2023 F-150, 2023-2024 Expedition/Navigator - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up

Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the stud-bolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.

 

[HazBeen]

Ford is restating this information to the Service Community...

Special Service Message 52610 - 2023-2024 Expedition/Navigator + F-150 - 3.5L EcoBoost - Rattle/Scraping Noise From Bellhousing Area On Start-Up

Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.


The referenced Workshop Manual section and a complementing section are attached below as PDF documents...

 

[Har0ld]

Anyone experiencing this? I dropped my 24’ off this past Monday for it. At least I believe it to be this.

 

[crichter22]

Har0ld,

I have a ‘24 F-150 and believe I am experiencing this. Did the dealer get back to you?

 

[5280tunage]

and leave your vehicle at the dealer for 6 weeks waiting for parts... sheesh

 

[Har0ld]

Har0ld,

I have a ‘24 F-150 and believe I am experiencing this. Did the dealer get back to you?

I just got off the phone with them, long story short, they’re trying to tell me VCT’s. I sent them a copy of the SSM and he’s checking into it. VCT’s is NOT the noise I heard. They gave us an F150 XLT as a loaner, we just have to swap it out every 500 miles. Which for us is once every 7-10 days.

 

[Har0ld]

Apparently they couldn’t not only duplicate the problem but they couldn’t find the SSM under 52295. It was listed under SSM 52610. More to follow….

 

[Har0ld]

Har0ld,

I have a ‘24 F-150 and believe I am experiencing this. Did the dealer get back to you?

Mechanic drove it home yesterday for a thermal cycle and still nothing. Maybe what I am hearing is normal, definitely nothing I’ve heard before though. Do you have a sound clip of your noise by chance? That’s my next step is to record it. But was hoping to compare.

Thanks