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TECHNICAL SERVICE BULLETIN 24-2254 - 10R80 Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Built On Or Before 15-Aug-2022
Model:
Markets: North American markets only
Summary
Issue: Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.
NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional repairs needed. M-time can be claimed on the additional repair line to cover labor. Refer to Warranty and Policy Manual for additional information. A thorough understanding of transmission description and operation will assist the technician with proper diagnosis, inspection, and successful repair of the customer concern.
NOTE: The Pressure Vacuum Transducer Kit (Rotunda 164-R9833) and VCMM Transmission Extension Kit (Rotunda 164-R9534) needed to perform this article are no longer included with the VCMM Advanced Kit (Rotunda 164-R9823), and were discontinued in July 2023. Ford has confirmed a high percentage (80%) of Dealers have this equipment available to perform the article. Rotunda currently has limited availability of transmission extension kits, and limited availability of pressure vacuum transducer kits is expected by early September 2024. Dealers that require this equipment are requested to order as soon as possible.
NOTE: Dealers that are unable to perform this article only due to equipment availability are advised perform TSB 24-2176. Although superseded by this article, the TSB is available on PTS to download and use for this purpose only. Enter "24-2176" in the search box located in the upper right-hand corner of the screen. For claiming, determine the appropriate causal part number and use available labor times in Section 7 of the SLTS Manual or claim M-time in accordance with the Warranty and Policy Manual.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
The full version of TSB 24-2254 is attached below as a PDF document, and also TSB 24-2176 which is mentioned above as being superceeded by TSB 24-2254.
Model:
| Ford 2022 Expedition | Built on or before 15-Aug 2022 Transmission: 10R80 |
| 2020-2022 Explorer | Built on or before 15-Aug 2022 Transmission: 10R80 (does not include 10R80 MHT) |
| 2021-2022 F-150 | Built on or before 15-Aug 2022 Transmission: 10R80 (does not include 10R80 MHT) |
| 2021-2022 Mustang | Built on or before 15-Aug 2022 Transmission: 10R80 |
| 2020-2023 Transit | Built on or before 15-Aug 2022 Transmission: 10R80 |
| Lincoln 2022 Navigator | Built on or before 15-Aug 2022 Transmission: 10R80 |
Markets: North American markets only
Summary
Issue: Some 2020-2022 Explorer, 2020-2023 Transit, 2021-2022 F-150, 2021-2022 Mustang and 2022 Expedition/Navigator vehicles equipped with a 10R80 transmission (excluding hybrid) may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. To correct the condition, follow the Service Procedure to verify hydraulic circuit leakage and replace the CDF clutch cylinder (7H351) if necessary.
NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order to document any additional repairs needed. M-time can be claimed on the additional repair line to cover labor. Refer to Warranty and Policy Manual for additional information. A thorough understanding of transmission description and operation will assist the technician with proper diagnosis, inspection, and successful repair of the customer concern.
NOTE: The Pressure Vacuum Transducer Kit (Rotunda 164-R9833) and VCMM Transmission Extension Kit (Rotunda 164-R9534) needed to perform this article are no longer included with the VCMM Advanced Kit (Rotunda 164-R9823), and were discontinued in July 2023. Ford has confirmed a high percentage (80%) of Dealers have this equipment available to perform the article. Rotunda currently has limited availability of transmission extension kits, and limited availability of pressure vacuum transducer kits is expected by early September 2024. Dealers that require this equipment are requested to order as soon as possible.
NOTE: Dealers that are unable to perform this article only due to equipment availability are advised perform TSB 24-2176. Although superseded by this article, the TSB is available on PTS to download and use for this purpose only. Enter "24-2176" in the search box located in the upper right-hand corner of the screen. For claiming, determine the appropriate causal part number and use available labor times in Section 7 of the SLTS Manual or claim M-time in accordance with the Warranty and Policy Manual.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
The full version of TSB 24-2254 is attached below as a PDF document, and also TSB 24-2176 which is mentioned above as being superceeded by TSB 24-2254.
